Join Our Team
Current Positions Available:
Retail and ecommerce assistant
BUSINESS DESCRIPTION:
Who We Are:
habbot is an independent footwear brand for individual women. Each habbot collection is designed in Melbourne and handmade by a team of skilled craftsmen in a family-owned factory in Le Marche, Italy. We create premium quality shoes and accessories that pair contrasting elements of the old world with the new. Our work lies at the intersection where classic chic meets contemporary edge and offbeat style. habbot currently operates a Collingwood ‘studio’ store and ecommerce site www.habbotstudios.com and prides itself on offering outstanding quality footwear to inspire and delight.
Our Work Culture:
We are a small but powerful all-female team with founder and designer Annie Abbott at the helm. Collaboration, innovation and creativity, are the core philosophies at the heart of our business. As part of our tight-knit organisation, you will share our passion for authentic design and our commitment to great customer service. To succeed in this role, you should possess a mature approach to systems and procedures, the ability to multi-task and derive satisfaction from working within our small team to achieve a common goal.
ROLE SUMMARY:
Our Melbourne-based head office is looking for a team-oriented individual to join our combined retail and ecommerce team within our Collingwood studio store, for a regular 1- 2 day a week shift including Saturday. A great opportunity for someone looking to accompany part time studies or free-lance work with regular supplementary income, or someone looking to re-engage in professional life on a casual basis. Our social media content often features our team, so we're looking for someone who’s comfortable being in-front of the camera from time to time.
• Casual hours
• Collingwood (Wellington St) location.
• Opportunity to directly influence the growth path of our flourishing business by forming meaningful & long-term customer and colleague relationships.
We are seeking a candidate that possesses the following attributes:
• A discerning and energetic personality who thrives within the retail environment, whilst also being able to carry out a range of other tasks relating to dispatching of ecommerce orders and stock management.
• Excellent organisational, communication and interpersonal skills that enable the successful applicant to maintain order and harmony within small studio environment.
• Self-motivated with the ability to work autonomously and demonstrate initiative in an intimate store setting.
• Previous experience working with premium products/services and an ability to convey the significance of authentic design is preferred. A minimum of 2 years working in a customer facing role is required.
• Understands our luxury brand aesthetic and the importance of appropriate personal presentation.
• Computer literacy / familiarity with general POS operations
A typical day can include setting up the shop for the day, sifting through overnight online orders and then pulling them to prepare to ship. We greet our customers with a smile from 10am. Adaptability is key as we shift from helping retail customers in store to handling online and phone queries. We pack up the orders for the day and then ship them out, we restock inventory, tally sales for the day and close up shop at 3pm. We also may be called upon to feature in a habbot team social posts as required.
CORPORATE CONSCIENCE:
habbot is proudly Melbourne-owned. We embody the ethic of slow fashion. Our footwear is handmade in a family owned and operated factory in Italy by skilled artisans. Their dedicated craftsmanship guarantees a quality product that is built to last and is not trend driven. We are conscious of minimising waste and strive to maximise usage of the raw materials every step of the way. As such we also use excess end-of-run leathers to create limited edition styles that we sell annually. Our makers in Italy use local suppliers located within minutes of the factory with the aim to keep production as low impact and efficient as possible.
PERKS
· Flexibility with working hours and days where needed.
· 2 free shop shoes annually and 50% discount on full priced footwear.
· Central location, near Smith Street Collingwood and public transport.
· This role is a unique hybrid role encompassing traditional retail customer service and ecommerce administrative tasks.
HOW TO APPLY
To apply for this role, please send a copy of your CV with brief answers to these three questions in an email to studio@habbotstudios.com
1. Why are you the right candidate for this role?
2. How would you like to feel after working a busy shift in this role?
3. Name three brands (other than habbot) that represent your own personal style and/or values and very briefly explain why.
Applications close Wednesday 29th Oct at 5.00pm