WHO NEEDS BLACK FRIDAY? FAQs:

Get excited for three much more colourful offers across three days this weekend! Take 20% OFF a different coloured-theme shoe collection each day. Each offer lasts 24 hours only.

Pink Shoes on Thu 27.11.25  use code: PINKTHURSDAY

Red Shoes on Sat 29.11.25  use code: REDSATURDAY

Brown Shoes on Mon 1.12.25  use code: BROWNMONDAY

If you can’t find what you need, visit our general FAQ page here, or contact our team on 03 9917 2741 or info@habbotstudios.com.

 

When are the offers on?

Pink Thursday will run from 12am - 11:59pm, AEDT on 27 November, 2025.

Red Saturday will run from 12am - 11:59pm, AEDT on 29 November, 2025.

Brown Monday will run from 12am - 11:59pm, AEDT on 01 December, 2025.

What shoes are included in the offers?

All shoes in the colours pink, red & brown are included in these offers. You can view the entire list here - https://www.habbotstudios.com/collections/who-needs-black-friday

How can I get access to the offers?

These offers are available in store and online, but only using the corresponding discount code.

Pink Thursday (27.11.25): PINKTHURSDAY
Shop using this link: https://www.habbotstudios.com/collections/pink-thursday

Red Saturday (29.11.25): REDSATURDAY
Shop using this link: https://www.habbotstudios.com/collections/red-saturday

Brown Monday (01.12.25): BROWNMONDAY
Shop using this link: https://www.habbotstudios.com/collections/brown-monday 

You can view all the styles here - https://www.habbotstudios.com/collections/who-needs-black-friday

Are the 'Who Needs Black Friday' offers available online only?

No, you can shop these offers in store on their allocated days. Our address is 98 Wellington St, Collingwood.

Where can I view the shoes that are included in the offers?

How do I make the most of the 'Who Needs Black Friday' offers?

A. SIGN UP TO OUR EMAILS

Our emails are already great: they're filled with habbot new product updates, back in stock alerts, shoe hacks, competitions and more. Plus you’ll get an email alert on each day with a reminder about the offer available. Sign up so you remember to jump online and secure your favourite styles before they sell out.

B. START ADDING TO CART

Loving lots of shoes on our website? Make sure you add them to your cart ahead of time, so that when the offer starts you are the very first in line to purchase your size! There’s limited sizes and quantities available, and popular styles sell out within hours. To avoid disappointment, pop them in your card now - meaning you simply ‘Check Out’ when the offer starts. This will help ensure you secure the pair you've had your eye on!

(But remember: Shoes in your cart are not reserved until you pass through the payment stage)

D. KNOW YOUR SIZE

 If you’re an existing habbot customer you’ll already know your size. However, if you’re Melbourne-based and new to our brand (hello, welcome!) it can be helpful to pop into our Studio Store for a try-on, to determine what size is best for you. We’re located at 98 Wellington Street, Collingwood. And if you can’t make it into the store we offer free returns and exchanges on sale items, so you’ve got nothing to lose.

When I add shoes to my cart, does this prevent other people from purchasing them?

No. They only way to guarantee your shoe purchase is to proceed through the entire payment process. (Adding shoes to your cart does save you time at the checking out process and will improve your chances of being able to purchase the shoe when the discount code go live.)

Why are shoes ‘disappearing’ from my cart after I have added them?

If the shoe has ‘sold out’ since you added it to your cart it will ‘disappear’ from your cart because it is no longer available. Alternatively, if the shoe is still available there are a few other reasons that may cause it to be removed from your cart after a short time, such as; You may be using a ‘private’ or ‘incognito’ browsing session on your phone/computer which will always refresh automatically and remove any stored items. Switch to regular browsing mode to rectify this. Items will not save in your cart across different devices/computers, so please ensure you’re not viewing your cart on a different computer/phone/ipad. Signing into your habbot account on the website may help retain items, and keeping the browser session open can also resolve these issues.

What if none of the above apply and I still keep losing items from my cart?

Settings vary across devices and there may be some instances we haven’t addressed in the above suggestions. Please bear in mind that this will not prevent you from successfully shopping the online sale, it will just mean that you may not be able to save the items within your cart for long periods of time.

If a style is getting restocked after the offer, can I pre-pay for it at the sale price now?

Unfortunately not. We do not offer prepaid orders.

Can I return Sale items for exchange or refund?

Yes. If we have the available sizes you need we will happily exchange and send out to you for free. Or we are happy to offer full refund back onto the original payment method if you prefer.

Can I exchange my purchase for another shoe and still get the discounted price?

No. An exchange is only considered a swap of the same shoe but in a different size. If the size you need is not available you will need to return for a refund and purchase the alternate shoe at the current price.

Do you offer FREE PICK-UP ?

Yes, from our Collingwood studio store in Melbourne. Our address is 98 Wellington Street, Collingwood.

You can collect them if you select ‘pick-up' delivery method during the online checkout process. (Please remember to wait for the email to say your order is ready after you've received the order confirmation email.)

How much does shipping cost?

Standard shipping is a flat rate of $7.95 within Australia using Australia post. Express post within Australia incurs a $15.00 fee, and flat outbound shipping to New Zealand is $25.00 and rest of the world $45.00, with the exception of orders to the U.S which now include a premium to cover new U.S Customs pre-paid tariff requirements (Note: International shipping may incur additional duties and taxes on arrival, and any return shipping from International orders must be paid for by the customer.)

Can I use my VIP offer, Birthday offer or Review discount code during in addition to this offer's discount code?

Unfortunately not.

Can I use a gift card during the offer?

Yes. Purchased gift cards are considered ‘currency’ and can be applied to the gift card field during the checkout process.

Where can I find answers to other general questions?

Visit our general FAQ page here or call or email us on 03 9917 2741 / info@habbotstudios.com

When will my order ship?

Due to the volume of orders received during sale events, shipping delays may occur. For regular post, please allow up to a week before your order is shipped out of our Collingwood Studio Store. Express post orders are shipped on the same or next day.